Survivor Services in Lassen County
Find the right program for what you need now
Lassen Family Services offers confidential, no-cost support for survivors and families across Susanville and Lassen County. If you need urgent help, our 24/7 domestic violence and sexual assault crisis line (local and toll-free) connects you with an advocate any time, day or night.
Clear Options, Real Support
A simple place to start—no matter your situation
If you’re not sure which program fits, you’re not alone—many people arrive here feeling overwhelmed, uncertain, or just ready for something to change. This page breaks down each service area so you can quickly find the support that matches what you’re experiencing.
Whether you need immediate crisis response, a safer housing plan, help navigating court, or steady advocacy over time, you deserve support that respects your privacy and your choices. We also work alongside local partners, including hospitals, law enforcement, and courts, so you can get coordinated help without having to explain everything alone.
Programs & Services
Choose the path that matches your need
Domestic Violence Services
Safety planning, advocacy, and practical support to help you reduce risk, understand options, and take the next step at your pace.
Sexual Assault & Rape Crisis
Confidential advocacy, hospital accompaniment, and support through reporting, exams, and next steps, including help applying for CalVCB.
Emergency Shelter
Short-term shelter for individuals and families when staying where you are is not safe or stable.
Housing & Shelter Programs
Transitional housing and housing assistance that supports longer-term stability beyond an immediate crisis.
Legal Advocacy
Information and support for restraining orders and harassment orders, plus court accompaniment so you don’t have to go alone (not legal advice).
Elder & Disability Abuse Services
Support for elders (60+) and dependent adults (18+) impacted by abuse, including connection with local elder justice resources.
Family Support Services
Parenting education and parent partner support that helps caregivers build skills, confidence, and safer home routines.
CASA Program
Court Appointed Special Advocate support for children in foster care, focused on their wellbeing, voice, and best interests.
Community Support Programs
Clothing closet and food support by appointment, plus groups like budgeting, interactive journaling, and life-skills offerings that build stability.
FAQS
Frequently Asked Questions
Answers to help you decide what to do next
What services does Lassen Family Services offer?
Lassen Family Services provides advocacy and support related to domestic violence, sexual assault, elder and dependent adult abuse, family support, and child advocacy through CASA. We also offer emergency shelter, housing-related support, and help navigating systems like medical care, reporting, and court. Some people contact us for immediate crisis help, while others want longer-term case management and stability planning. If you’re not sure where you fit, you can start with the program list above or call the crisis line for help choosing.
Do you offer shelter and housing support after violence?
Yes—Lassen Family Services offers emergency shelter and also provides housing and shelter programs that support longer-term stability. If you’re leaving an unsafe situation, an advocate can help you think through immediate safety, housing options, and next steps. You don’t need to have everything figured out to reach out. The goal is to help you move forward with a plan that feels realistic and safe.
Do you help with legal issues like restraining orders?
We provide legal advocacy support focused on information, emotional support, and practical guidance related to restraining orders and harassment orders. Advocates can help you understand what to expect, organize what you need, and accompany you to court. We do not provide legal advice, but we can help reduce confusion and stress around the process. Many people find it easier to take the next step when they don’t have to do it alone.
Are services free and confidential?
Yes—support is provided at no cost, and confidentiality and privacy are treated with care. You control what you share, and the goal is to help you feel safe, respected, and supported. The website also reflects privacy-forward practices, including the use of reenactment photos to protect identities. If you have a specific concern about privacy, you can ask an advocate what confidentiality means in your situation.
I don’t know which program is right—where should I start?
A common first step is contacting the 24/7 crisis line, especially if you need help right away or feel unsure what category your situation fits into. An advocate can help you name what’s happening, talk through options, and connect you to the best program without pressure. If you’re not in crisis, you can also start with the program list on this page and choose the service that sounds closest to your needs. There is no “perfect” way to begin—starting anywhere is still progress.
How Support Works Here
Respectful, confidential, and centered on your choices
When you reach out, you’ll be met with a calm, supportive conversation focused on what you need right now. Together, we’ll talk through immediate safety, practical options, and what support could look like over the next few days or weeks. You can choose crisis response, ongoing advocacy, group-based support, or referrals—whatever fits your situation and comfort level. We also coordinate with community partners when needed, including hospitals and law enforcement, so you can access services without navigating every step alone. The goal is simple: help you feel safer, more informed, and more in control of what comes next.