Love Shouldn't Hurt

Stand Against Abuse

Compassionate, Confidential Support from lassen family services in Lassen County

Lassen Family Services provides 24/7 crisis support, emergency shelter, and advocacy for survivors of domestic violence, sexual assault, and abuse in Susanville and throughout Lassen County. We are here to help you find safety, understand your options, and move forward with strength and dignity.

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24 Hour Domestic Violence/Sexual Assault Crisis Line 

Safe, confidential support for survivors ready to reclaim their strength

Based in Susanville and serving communities throughout Lassen County, Lassen Family Services offers 24/7 crisis support, shelter, and advocacy rooted in dignity and respect. We walk alongside survivors, elders, children, and families—helping each person move from crisis toward stability, confidence, and hope.

Support You Can Reach Right Now

Crisis help, shelter, and advocacy in Lassen County

Emergency Shelter & Housing Support

We provide emergency shelter for individuals and families and offer transitional housing and assistance so survivors can move toward stability and long-term safety.

Legal Advocacy & Court Support

Our advocates provide information and support for domestic violence restraining orders and harassment orders, and we can accompany you to court so you do not have to face the process alone.

Elder & Dependent Adult Services

We support elders (60+) and dependent adults (18+) experiencing abuse, working alongside local partners to protect safety, dignity, and independence.

Parenting & Family Support Services

Through parenting education, parent partner support, and family-centered programs, we help caregivers strengthen relationships, build confidence, and create safer, more stable homes for their children.

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Rooted in Our Community

Serving Susanville and Rural Northern California

Lassen Family Services has long served families and individuals across our high-desert Northern California community, including Susanville, Westwood, and surrounding areas. We work closely with local law enforcement, hospitals, courts, and community partners to ensure survivors receive coordinated, compassionate care.


We understand the unique challenges of living in a rural county, where privacy matters and resources can feel far away. Our team is committed to protecting your identity and confidentiality, and we use reenactment photos throughout our site to help safeguard the people we serve.

Even in the hardest moments, you still have choices — and you don’t have to make them alone.

Trusted by Our Community

Real Experiences, Real Support

Survivors, families, and community partners across Lassen County trust Lassen Family Services for steady, compassionate support. We are honored to walk alongside individuals and families during some of the most difficult moments of their lives.

Timothy M.

Elizabeth B.

Brian L.

Baylee M.

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Common Questions About Getting Help

Clear Answers When You Need Them

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  • What is Lassen Family Services?

    Lassen Family Services is a nonprofit organization providing victim services and family support programs in Susanville and throughout Lassen County. We offer a 24/7 domestic violence and sexual assault crisis line, emergency shelter, legal advocacy, elder abuse services, and community-based programs. Our work is grounded in confidentiality, safety, and respect. We are here to support survivors and strengthen our local community.

  • Who do I call for help in Susanville?

    If you are experiencing domestic violence or sexual assault, you can call our 24-hour crisis line for confidential support. An advocate will listen, help you think through your options, and discuss next steps based on your situation. You do not have to know exactly what you need before you call. We are here to help you sort through it safely and calmly.

  • Is there a 24/7 crisis line in Lassen County?

    Yes. Lassen Family Services operates a 24/7 crisis line for domestic violence and sexual assault survivors in Lassen County. You can call at any time, day or night, including weekends and holidays. Your call is confidential, and you can choose how much information you want to share.

  • What if it is not safe for me to be on this website?

    Your safety comes first. A “Hide Site” quick-exit feature is available on every page so you can leave the site immediately if needed. We encourage you to use a safe device whenever possible and to clear your browsing history if that feels appropriate. If you are in immediate danger, call 911.

  • Will my information be kept private?

    Yes. We are committed to protecting your confidentiality and identity. Conversations with our advocates are confidential within the limits of the law, and we take care to safeguard personal information. Even the images used on our website are reenactments to protect the privacy of those we serve.